Tax Notices and Collection Orders Management
We carefully review communications received from the Revenue Agency and the Collection Agent, preparing waivers, objections or instalment requests within the correct timeframes.
Service details
Every year the Revenue Agency sends millions of irregularity notices ("avvisi bonari") to Italian taxpayers, contesting alleged errors in returns or incomplete payments. Many of these notices contain errors or relate to situations already regularised. Studio CITI snc manages the verification and response to these communications with the utmost care.
Informal notices (communications under Articles 36-bis and 36-ter of Presidential Decree 600/73) arise from the automatic and formal checks that the Revenue Agency carries out on returns. They communicate alleged calculation errors, missed payments, or discrepancies between declared data and information held by the Administration. If the irregularity is well-founded, the taxpayer can regularise it by paying the tax with a reduced penalty of 10%. If the notice is incorrect, evidence to the contrary must be presented within the established timeframes.
The payment order (now "debit notice" for INPS credits) is issued by the Collection Agent following non-payment of an amount already enrolled by the Revenue Agency, other public bodies or tax court rulings. The payment order contains the principal amount, penalties, interest and collection costs. From receipt of notification, there are 60 days to pay it, appeal it or request instalment payment.
The firm examines each received communication, verifies the merits of the contestations, identifies any errors by the Administration, and prepares the optimal response or payment plan for the client.
Frequently asked questions
I received an irregularity notice: is it definitely my mistake? +
Not necessarily. Informal notices often contain errors by the Revenue Agency itself: payments already made but incorrectly allocated, unrecognised deductions, outdated pre-filled data. The firm systematically verifies the merits of each contestation before proceeding to payment. In many cases it is possible to obtain total or partial cancellation of the notice.
By when must I respond to an informal notice? +
An informal notice is not immediately enforceable like a payment order: it is an invitation to regularise the situation. However, if you do not respond or pay within 30 days (or 90 days for certain types), the amount is enrolled and becomes a payment order, with the addition of penalties and interest. The firm notifies you promptly of the applicable deadlines.
Can I pay a tax collection order in instalments? +
Yes. It is possible to request instalment payment from the Collection Agent. For debts up to 120,000 euros, instalment payment of up to 72 instalments is granted automatically without the need to document financial hardship. For higher amounts or for plans up to 120 instalments, financial hardship must be demonstrated with appropriate documentation. The firm prepares the application and guides you through the entire process.
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